
Listening is often difficult. From the time we are children, hearing our parents telling us to listen to what they are saying, to sitting in classrooms, knowing we should be listening, but are not, to more dire situations where we are hanging onto every word because not listening at that moment could make the situation worse, we have trouble listening to others. And, we get annoyed when we realize others are not listening to us. The relationship of speaker and listener certainly affects our efforts at understanding what is being said: think of a boss speaking to one of her employees about the work at hand, a situation where the best course of action is to listen carefully and then ask questions about things we might not understand. Still, we all want to be heard and quite often, we are formulating our response to what we believe is being said before the other person is finished speaking. One person finishes, and the questions begin. ‘Can you clarify…?’ ‘I’m not sure I understand the purpose of that step…?’ ‘How does this relate to…?’ ‘Shouldn’t we call in accounting (etc.) for this…?’ The original speaker, somewhat puzzled, then replies, ‘I addressed that point when I said….’ The back-and-forth begins, and at some point a consensus is reached when both parties feel that they were both heard and understood.
How many of us experience this situation daily, and on multiple occasions? We are not trying to be difficult, but trying to understand what is being asked, and how we might help the person speaking. Each of us, however, has their own life, their own agenda, family, responsibilities, ambitions, hopes and prayers that we we never really forget about, even in a situation where our full attention is required for other things. Remembering that we have two ears and one mouth, and that the proportion of hearing to talking should probably follow the same ratio, is something we rarely remember in the heat of discussion. When we are engaged, we get excited about new challenges—whether at work or play—and our minds go into overdrive, thinking of the possibilities and figuring out how things will work with the new idea. This enthusiasm is fantastic! Now how to put things into action? Living in a world where we are always reachable, having grown accustomed to the ever-faster pace of life, though, we have lost some of the ability to slow down, reach a still point, and really think of how we will address the new challenge. Slowing down in order to more deeply listen opens our minds further, to see directions, solutions, and outcomes we might have missed in our readiness to begin a new activity. Historically, and from multiple disciplines and philosophies, the world’s greatest teachers, sages, and leaders all sought to withdraw, to slow down, to deeply think about what they were facing. Some faced political ruin, some imprisonment, while others faced certain death or exile.
We rarely face this sort of dire outcome in our daily lives, but how to create the time and space to let ourselves really breathe, calm our minds, and make decisions on how to go forth? The answer: Go within. In freeing your mind, and allowing free-associations to come to you, suddenly problems and challenges are less daunting, and we are able to begin to see how, step-by-step, we can face what is confronting us. This can be done in many ways, but a few things come to mind when addressing this. First, journaling: putting our thoughts, fears, hopes, and so forth on paper with a pen lets us see physically what is occupying our thoughts, and we can then begin to create steps that might help solve these issues. Second, many people list things for which they are grateful to have in their lives: wife/husband, children, financial security, a good job, good friends, and so on. The beauty of this is that it can be done with a pen and paper, or simply sitting in a chair, vocally or mentally listing things for which they are grateful. A bonus of doing this, is that it is actually impossible to be grateful and angry or fearful at the same time. Others meditate to slow their lives, while others run long distances, as the physical action is what they need to calm and open their mind. Whatever you choose, if one of these, or something else entirely, and whether this activity begins or ends your day, or possibly refocuses you in the middle of the maelstrom, matters not. Giving yourself, as well as others around you, the time, space, and the consideration needed to center your mind, slow down, and begin to more deeply listen for answers that will ultimately help us to be more compassionate is just the beginning.